• Luxury concierge services
    Tracy Charles Group has an unlimited offer
    in order to accompany any individual or business client in their endeavours
    and to guarantee their optimal level of satisfaction.
  • Business solutions
    Tracy Charles Group assists you in valuing your customers and employees.
  • Personal assistant
    We answer to all types of queries,
    from a simplest request to the most extraordinary one.
  • Drivers
    Tracy Charles offers means of travel by air, land and sea
    for professional as well as private clients.
  • Welcome
    We offer a turnkey solution to rental owners "WELCOMERS"
    to help them offer their guests "GUESTS" an exceptional stay.
  • Event
    We create original moments by relying on qualified partners
    who meet our demanding criteria.
  • Travel
    Traveling is an art and so is your experience to us.
    We want to show you the true colours of the country you visit, make you feel strong emotions
    and create lasting memories...

About us


Our job is to make your life beautiful.

Tracy Charles is a luxury concierge services provider created in 2015 by Charles N. M. and based in Tours. Since then, the company has developed into a group and opened two other branches in Paris and La Rochelle. Today, Tracy Charles Group splits into six different departments corresponding to its multiple offers: Business Solutions, Drivers, Event, Personal Assistant, Travel and Welcome. The common thread of our company’s many entities is the desire to continually improve the customer experience, a notion that our experts keep in mind regardless of their demand.

Our values :







Our job is to make your life beautiful

Our offers


Our offices in France
for the best customer service




Tell us about your needs


Contact us

Tel : +33 2 47 28 16 27
Aéroport Tours Val de Loire
40 rue de l’Aéroport
37100 Tours
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